Terms of Service

1. Services Overview

F&A Works ("F&A," "we," "us," or "our") is a design and strategy studio offering services that include, but are not limited to: Branding, Naming, Brand Strategy, Brand Design, Marketing, Product Management, Web Design, Web Development, SaaS Development, App Development, Motion Design, and Graphic Design.

These Terms of Service govern the relationship between F&A Works and any client ("Client," "you") who engages our services. By signing a proposal, statement of work, or otherwise instructing us to begin work, you agree to these terms in full.

2. Engagement & Scope of Work

All engagements are defined by a written Proposal or Statement of Work ("SOW") agreed upon by both parties before work begins. The SOW will specify deliverables, timelines, milestones, and any additional terms specific to the project.

Any changes to the agreed scope — including additions, removals, or modifications to deliverables — must be documented in a written Change Order signed by both parties. Changes to scope may result in revised timelines and fees.

F&A Works reserves the right to decline any project or request that conflicts with our values, capabilities, or availability.

3. Payment Terms

All fees are outlined in the relevant Proposal or SOW. Unless otherwise agreed in writing:

• A deposit of 50% of the total project fee is due before work commences
• The remaining balance is due upon project completion, prior to the delivery of final files
• Invoices are payable within 14 days of issuance
• Late payments are subject to a 1.5% monthly interest charge on outstanding balances

All fees are quoted in USD unless explicitly stated otherwise. Taxes applicable in your jurisdiction are the Client's responsibility.

We reserve the right to pause or suspend work on any project where payment is overdue by more than 14 days.

4. Intellectual Property & Deliverables

Upon receipt of full payment for a project, F&A Works assigns to the Client all rights, title, and interest in the final deliverables specifically created for that project, except where noted below.

The following are retained by F&A Works at all times:

• All preliminary concepts, drafts, and rejected ideas produced during the project
• Any tools, frameworks, libraries, or methodologies used in the creation of deliverables
• The right to display the completed work in our portfolio and promotional materials, unless the Client requests confidentiality in writing

Third-party assets (fonts, stock imagery, plugins, etc.) included in deliverables are subject to their respective licenses. It is the Client's responsibility to obtain and maintain any required licenses for continued use.

5. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information shared during the course of the engagement. This includes business strategies, unreleased products, financial data, and any information explicitly marked as confidential.

Confidentiality obligations survive the termination of this agreement for a period of 3 years. Neither party shall disclose the other's confidential information to any third party without prior written consent, except as required by law.

6. Revisions & Approvals

The number of revision rounds included in a project is specified in the relevant Proposal or SOW. Revisions beyond the agreed number will be billed at our standard hourly rate.

Approval of deliverables must be provided in writing (email is acceptable). Once a deliverable has been approved, any subsequent changes will be treated as a new scope item and billed accordingly.

If the Client does not provide feedback or approval within 14 days of a deliverable submission, it will be deemed approved and the project will advance to the next milestone.

7. Termination

Either party may terminate the engagement with 14 days' written notice. Upon termination:

• The Client is responsible for payment of all work completed up to the termination date
• Any non-refundable deposit paid at the start of the project is retained by F&A Works
• F&A Works will deliver all completed work to the Client upon receipt of final payment
• Intellectual property rights for partially completed work remain with F&A Works until full payment is received

F&A Works may terminate the engagement immediately and without notice in the event of non-payment, breach of these terms, or conduct we deem harmful to our team or reputation.

8. Limitation of Liability

F&A Works shall not be liable for any indirect, incidental, consequential, or punitive damages arising from or related to our services, even if we have been advised of the possibility of such damages.

Our total liability to the Client for any claim shall not exceed the total fees paid by the Client to F&A Works in the 12 months preceding the claim.

F&A Works makes no guarantees regarding business outcomes, revenue, or performance resulting from deliverables we produce.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which F&A Works is registered, without regard to conflict of law principles. Any disputes arising under these terms shall be resolved through good-faith negotiation first, and if unresolved, through binding arbitration or the courts of that jurisdiction.

If you have any questions about these Terms of Service, please contact us before engaging our services.